The Best Asurion Alternative — No Premium, No Deductible
The short version: Asurion sells device protection plans — typically $14.99 to $34.99 a month — that cover loss, theft, and physical damage through a deductible and claims process, mostly via carrier partnerships inside the US. RemoteFix 24/7 isn't insurance and doesn't compete with it for cracked screens or stolen phones. It's flat-fee remote tech support: $79.99 for a 30-minute Quick Fix or $149.99 for a 60-minute Express session, paid only when you actually have a software, performance, virus, or setup problem — no monthly premium, no deductible, no claim to file, and it works the same anywhere in the world.
What this guide covers
Why people look for an Asurion alternative
Asurion's business is insurance: you pay a monthly premium — commonly $14.99 to $34.99 depending on the plan and device count — so that if your phone or laptop is lost, stolen, or physically damaged, you can file a claim, pay a deductible, and get it replaced or repaired. That's real value if you drop phones often or travel somewhere theft-prone. But most of the calls people actually make aren't about a shattered screen — they're about a laptop running slow, a virus popup, a Wi-Fi router that won't connect, or an email account that got locked out. None of that is a covered claim, and none of it needs an insurance premium paid every month regardless of whether anything ever goes wrong.
There's also a geography gap: Asurion plans are frequently tied to a specific carrier or retailer network, which means the claims process and repair options are strongest inside the US and thin out elsewhere. Someone working abroad with a software problem on a Tuesday afternoon isn't well served by a US-centric insurance claim pipeline — they need a technician now, not a deductible and a shipping label.
How RemoteFix 24/7 is different
RemoteFix 24/7 isn't insurance and doesn't pretend to be. There's no monthly premium sitting on your card in case something happens someday, no deductible to pay before help starts, and no claims adjuster deciding whether your issue qualifies for coverage. You pay one flat fee, only on the day you actually need a technician, for the actual problem you have.
A remote technician connects to your screen and works the issue live — malware removal, slow performance, software conflicts, account lockouts, Wi-Fi and printer setup — the categories of problems that make up the overwhelming majority of real-world tech support calls, which insurance claims were never built to handle anyway. RemoteFix 24/7 is operated by IT Cares Canada, founded in 2014 by Samad Mokrini, and covers 130+ cities worldwide at the same flat price, backed by a No Fix, No Fee guarantee.
Device protection plan vs. RemoteFix 24/7
Insurance and pay-per-fix support solve different problems. Here's how the two actually compare for the situations each one is built to handle.
| Factor | Asurion | RemoteFix 24/7 |
|---|---|---|
| Model | Monthly insurance premium ($14.99–$34.99/mo) | Flat pay-per-fix, no premium |
| What's covered | Loss, theft, physical/liquid damage (claim + deductible) | Software, viruses, performance, setup, account issues |
| Cost if nothing breaks | You still pay the premium every month | $0 — nothing charged unless you book a session |
| Deductible | Yes, per claim | None |
| Coverage area | Strongest via US carrier networks | Worldwide — 130+ cities, remote-only |
| Guarantee | Claim approval not guaranteed | No Fix, No Fee on every session |
Pay once, per fix — flat $79.99 USD for a 30-minute Quick Fix, No Fix No Fee, remote, anywhere in the world.
Book a remote fix — from $79.99When Asurion still wins (we'll tell you honestly)
If your device gets physically broken, lost, or stolen, RemoteFix 24/7 can't help — there is no remote fix for a phone at the bottom of a pool or a laptop that got left in a taxi. That's exactly what device protection insurance is designed for, and if you've genuinely broken or lost devices more than once, a plan like Asurion's can save real money on replacement costs that a support session simply cannot touch.
Asurion also makes sense for people who want one flat monthly cost covering an unpredictable, potentially expensive event (a shattered $1,200 phone screen) rather than budgeting for it as a surprise. If that peace of mind matters more to you than avoiding a recurring charge, insurance is doing a job RemoteFix 24/7 was never built to do.
Who each option is best for
Asurion fits people who break, drop, or lose devices often enough that insurance math works in their favor, and who mostly stay within a US carrier's coverage network. RemoteFix 24/7 fits everyone else — anyone whose actual problems are software, performance, security, or setup related, who doesn't want to pay a premium for a claim they may never file, and who needs help wherever they happen to be, from Bangkok to a yacht in the Mediterranean.
How to get started
There's no policy to enroll in and no deductible to check. Choose a Quick Fix (30 minutes, $79.99) or Express (60 minutes, $149.99) based on your issue, describe what's wrong, and a remote technician connects within minutes to work on it live. Under the No Fix, No Fee guarantee, if it can't be resolved, you don't pay for the attempt — no claim form, no adjuster, no waiting on a decision.
Frequently asked questions
Does RemoteFix 24/7 replace my Asurion device protection plan?
No, and it shouldn't try to. Asurion covers loss, theft, and physical damage through insurance claims — RemoteFix 24/7 fixes software, performance, virus, and setup problems remotely. They solve different problems; many people reasonably use both.
Is there a monthly fee for RemoteFix 24/7 like an Asurion premium?
No. RemoteFix 24/7 has no subscription or premium of any kind. You pay a flat rate only for the sessions you actually book — $79.99 for Quick Fix or $149.99 for Express.
Is there a deductible?
No. There's no deductible because there's no insurance claim involved — you simply pay the flat session price, and under the No Fix, No Fee guarantee, you don't pay at all if the issue isn't resolved.
My phone screen is cracked — can RemoteFix 24/7 fix that?
No. Physical damage, loss, and theft need a device protection plan like Asurion's or an in-person repair shop. RemoteFix 24/7 handles software-side problems — it can't repair or replace physical hardware.
Does RemoteFix 24/7 work outside the US, unlike carrier-based protection plans?
Yes. RemoteFix 24/7 supports 130+ cities worldwide because support is delivered remotely, with no dependence on a US carrier network or regional repair partner.
What kinds of problems does RemoteFix 24/7 actually fix?
Malware and virus removal, slow or freezing computers, software conflicts, email and account lockouts, Wi-Fi and printer setup, and similar software-side issues — the categories that make up most real-world tech support calls but aren't covered by device insurance.