Remote Virus & Malware Removal

Available 24/7 · Worldwide Remote Service

Ransomware, browser hijack, fake antivirus, crypto-miners, rootkits. Deep-clean Mac or Windows remotely — same-hour priority response. From $79 USD — No Fix, No Fee.

10,000+ infections cleaned — Multi-engine deep scan (Malwarebytes, ESET, native MRT) plus manual removal for advanced threats. Ransomware containment, browser hijack cleanup, security hardening. We refuse paid ransom; we attempt shadow-copy + decryptor-lookup recovery instead.
+1 (888) 711-9428 Book Now
Same-hour service
Fixed price
100% guaranteed
★★★★★ 5.0 · 30+ reviews Google
QUICK SUPPORT
Fast Diagnostic & Fix
$79.99
USD — 30-min session
  • 1-hour priority response
  • 30-min remote session
  • Quick virus scan
  • Single software fix
  • No Fix, No Fee
Book Quick Support
POPULAR · EXPRESS
Emergency Remote IT
$149.99
USD — 60-min session
  • 1-hour priority response
  • 60-min remote session
  • Deep malware removal
  • Data recovery attempt
  • Password reset help
  • No Fix, No Fee
Book Express Support
< 1h
Response time
95%
Fixed in one session
50+
Countries served
$149.99
Flat price — no tax
5,000+
Emergencies resolved

Common Issues We Resolve

Real Virus & Malware Removal problems we fix every day

Ransomware attack

Files encrypted with a ransom note. We isolate infection, stop spread, attempt recovery.

Browser hijacker

Search engine swapped, ads everywhere. We rebuild browser profile, clean extensions.

Fake antivirus pop-up

Scary 'your computer is infected' pop-ups. We remove the scareware + harden system.

Crypto-miner draining CPU

Fan running hot, system slow. We hunt and remove mining processes + persistence.

Rootkit / advanced trojan

Stealth malware reinstalling on boot. We do boot-time scan + manual removal.

Adware drowning experience

Pop-ups, redirects, fake update prompts. Deep adware sweep + browser reset.

What's Included in the $149.99 Session

One flat price. Everything below. No add-ons.

Full system deep scan

Multi-engine scan: Malwarebytes, ESET, native MRT. We use whichever fits your platform.

Ransomware containment

Stop the spread, isolate network, attempt shadow-copy recovery.

Browser hijack cleanup

Profile rebuild, extension audit, search engine restore, redirect fix.

Security hardening

Real-time protection, Windows Defender / XProtect tuning, hosts file.

Recovery attempt

Shadow copies, file history, Time Machine — we attempt every recovery path.

Prevention guidance

What to install, what to avoid, how to spot the next attack.

How It Works — 4 Steps

From "my computer just crashed" to "fixed" in under an hour

1

Book

Click Book Now. Tell us what's happening in one sentence — no long forms.

2

Pay $149.99

Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.

3

We call within 1h

A senior technician phones you within 60 minutes and starts the encrypted remote session.

4

Fixed today

Most issues resolve in a single 60-minute session. Written summary delivered after.

Out of Scope — We're Transparent

What we don't do (so you don't waste $149.99 on the wrong service)

Hardware replacement

Screen, battery, motherboard, keyboard. We're remote — we can't physically open your device.

Liquid damage

Coffee, water, salt air. Requires physical service shop. We'll diagnose what's salvageable software-side.

Physically dead SSD

Drive not detected by BIOS/EFI. Requires lab-level recovery. We'll attempt detection first.

Illegal recovery

Unlock stolen devices, bypass enterprise lockouts you don't own. We verify ownership before touching access.

Two Plans — Same Promise

Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.

QUICK SUPPORT

Quick Fix & Diagnostic

30-minute session — single issue

$79.99 USD

Fast, single-issue resolution.

  • 1-hour priority response
  • Full 30-minute remote session
  • Quick virus & malware scan
  • Single software/config fix
  • No Fix, No Fee guarantee
Book Quick — $79.99

Secure Stripe checkout • USD

POPULAR · SAME-DAY PRIORITY

Emergency Remote IT Support

Flat price — everything included

$149.99 USD

No tax. No diagnostic fees. No hourly add-ons.

  • 1-hour priority response
  • Full 60-minute remote session
  • Virus / ransomware removal
  • Data recovery attempt
  • Password reset assistance
  • Same-day completion guarantee
Book Now — $149.99

Secure Stripe checkout • USD • Worldwide

★★★★★ 5.0 · 30+ reviews Google

Verified by digital nomads worldwide

Frequently Asked Questions — Virus & Malware Removal

Answers to the questions most clients ask before booking

📣

Need help deciding if remote support is right for you?

Call or message us and a technician will tell you in 60 seconds whether we can help.

1-hour response Worldwide No Fix, No Fee
How fast can you connect?
Most sessions begin within 30-60 minutes during business hours. After-hours bookings start as soon as our next shift opens. The booking confirmation includes an exact session window.
Is remote support safe?
Yes. Every session uses AnyDesk's end-to-end encrypted connection. You watch every action live and can disconnect instantly. We never store passwords, install backdoors, or retain access after the session ends.
What if you can't fix my issue?
No Fix, No Fee — 50% Refund. If we cannot resolve the reported software/config issue during the session, you receive a 50% refund ($74.99 USD) within 5 business days. We keep $75.00 as compensation for the senior technician's hour on the encrypted session. A full $149.99 refund applies only if the issue is out of scope within the first 10 minutes or if the session cannot begin. Hardware failures are excluded — we'll tell you upfront if your case is out of scope.
What payment methods do you accept?
Stripe (Visa, Mastercard, Amex, Apple Pay, Google Pay). All charges in USD. You receive a Stripe receipt immediately after booking.
What time zones do you cover?
24/7 worldwide. Our team rotates across North American time zones. Whether you're in Bali, Lisbon, or Mexico City, a technician is available within an hour.
Do you handle both Mac and Windows?
Yes. Senior technicians cover macOS Sequoia/Sonoma/Ventura/Monterey and Windows 11/10/8.1. Linux desktop on request.

Need help right now?

$149.99 flat · No Fix, No Fee · 24/7 worldwide