Botswana runs one of the more stable, better-resourced economies in the region, built substantially on diamond mining through Debswana's Jwaneng and Orapa operations. Mining companies here typically run dedicated fiber to their sites, which is genuinely good infrastructure — but it covers the company network, not the personal laptop of an engineer, contractor, or family member living in mine-town housing. For everyone else, connectivity runs through Mascom, Orange, or BTC, and while Gaborone, Maun and Francistown are generally reliable, that personal device is still the one thing standing between a technical staffer and a missed report, or a safari operator and a missed booking.
Botswana's safari and tourism industry, concentrated around Maun and the Okavango Delta, adds its own version of the same problem: operators running entire booking and payment systems from a single laptop, often from a lodge with far thinner IT support than Gaborone. A ransomware scare, a failed Windows update, or a bank app flagging a login after travel between the capital and a remote camp can stall a business for days without the right help.
That's the gap we close — a senior English-speaking technician on an encrypted AnyDesk session, live within the hour over Mascom, Orange, or BTC, wherever in Botswana the connection is coming from.
Pricing is the same flat $79.99 or $149.99 whether you're troubleshooting from a Gaborone office or a lodge outside Maun — no travel surcharge, no premium for being far from the capital. You book, we call within the hour, and the technician stays on the session until it's actually fixed.
Real situations we solve every day across Botswana
Company networks at mine sites are often locked down or shared — we fix your personal laptop or phone issue directly.
Reliable remote access to booking systems from lodges and camps with thinner local IT support.
Logins flagged after moving between Gaborone and remote areas — we help verify and restore access.
We diagnose and fix router, DNS, or ISP-level issues affecting video calls and remote-desktop tools.
Full macOS diagnostics and FileVault recovery, done entirely remotely.
Deep recovery attempts on failing drives, with real cloud backup set up afterward.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely. Optimized for Mascom, Orange Botswana, BTC.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting technical staff supporting diamond-mining operations, safari and lodge operators around Maun and the Okavango Delta, and remote workers and small business owners across Botswana — and anyone running their work-life from a laptop that cannot afford downtime. Whatever brought you to Botswana, the same rule applies: a broken device or a locked account shouldn't cost you days of work waiting for a local appointment, so we built a service that gets a senior technician on your screen the same hour you book.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide