Real situations we solve every day across Brazil
São Paulo, Rio, and Florianópolis run genuinely fast 50–500 Mbps fiber, but default routers rarely fit remote-work needs. We tune it remotely.
Brazil's federal government and tax platforms trip up expats on CPF-linked certificate errors. We restore access without an in-person visit.
PIX and app-based banking are central to daily life in Brazil, and foreign devices trigger extra verification friction. We fix it remotely.
WhatsApp is the dominant business channel in Brazil, and locked-out Business accounts stall client communication fast. We recover access safely.
Authorized Apple service is concentrated in São Paulo, Rio, and Brasília. We handle full macOS diagnostics and FileVault recovery remotely.
Daily M365 logins from a Brazil IP get flagged as risky sign-ins. We register trusted devices and stop the repeat lockouts.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely. Optimized for Vivo, Claro, TIM.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting digital nomads, remote teams, and long-stay travelers based in Brazil — and anyone running their work-life from a laptop that cannot afford downtime.
Florianópolis has earned a reputation as Brazil's answer to a nomad-friendly Silicon Valley, and its internet backs that up — Vivo, Claro, and TIM all run competitive fiber there, with most apartments and coworking spaces landing 100–300 Mbps. São Paulo, Rio de Janeiro, and Brasília offer similarly fast, affordable broadband, so the connection itself is rarely the problem.
The real friction points are Brazil-specific: Gov.br and Receita Federal, the government and tax portals tied to a CPF number, reject outdated certificates and unsupported browsers constantly, and PIX — Brazil's near-universal instant-payment system — along with app-based banking can throw up extra verification hurdles for a device or SIM the bank hasn't seen before.
And because WhatsApp Business is effectively the default channel for commerce in Brazil, an account lockout or verification loop doesn't just cost convenience — it can freeze client communication entirely until it's resolved. That's a business emergency dressed up as a "just restart your phone" support ticket.
RemoteFix 24/7 handles all of it remotely. A senior, English-speaking technician connects over encrypted AnyDesk within the hour, whether you're in a São Paulo coworking space or a Florianópolis beach house, and stays with the router, the Gov.br login, the WhatsApp account, or the dead MacBook until it's fixed — or the session is free.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide