Real situations we solve every day across Colombia
Bancolombia rejects logins from VPN. We config trust devices + clean banking auth flows.
Older buildings, mixed Tigo/Claro service. We swap DNS, tune router, fallback to hotspot.
Fake DIAN tax-portal emails. We clean, harden Defender / XProtect, train recognition.
M365 locks daily logins from Colombian IP. We register trust devices.
Sticky keys, condensation under screen. Software-side mitigation + safe-boot diagnostic.
AnyConnect / GlobalProtect blocked on Colombian ISPs. Protocol switch (WireGuard, TCP-443).
Wherever you are — we’re already there remotely. Optimized for Tigo, Claro, ETB, Movistar Colombia.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting remote workers, dance-school entrepreneurs, salsa-themed Airbnb hosts, Spanish students-turned-residents, Cali Tower coworkers based in Colombia — and anyone running their work-life from a laptop that cannot afford downtime. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Verified by digital nomads worldwide
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide