Real situations we solve every day across Egypt
Homes and villas along El Gouna’s lagoons and marina face constant Red Sea salt air working into keyboards and charging ports. We walk you through safe cleaning and settings changes that slow the damage and flag when a device needs in-person servicing.
El Gouna’s privately run utility grid is more reliable than Egypt’s national supply, but short outages still occur, especially during peak summer demand. We help you set up a battery backup for your router so brief power blips don’t cost you a client call.
Sprawling villas around Abu Tig Marina and the golf communities create dead zones between the main house and poolside or dock areas. We configure mesh nodes so coverage reaches every corner of the property.
Remote workers and consultants connecting a corporate VPN back to Europe from El Gouna often see slow file transfers over the long-distance link. We tune split-tunneling so only work traffic routes through the VPN, keeping everything else fast.
Signing into Microsoft 365 or Google Workspace from an Egyptian IP after your last login was abroad trips a security lock. We verify your identity and clear the geo-flag without losing your MFA setup or synced files.
Foreign banking apps often flag logins from an Egyptian IP as high-risk and lock the account pending extra verification. We help you complete the verification path so you’re not stuck mid-transfer.
Wherever you are — we’re already there remotely. Optimized for TE Data, WE.
Remote support for the residents and hotel guests on Tawila, the bridge-connected residential island in El Gouna.
Same-day fixes for the restaurant and hospitality staff and residents working around El Gouna’s central marina district.
Support for the shop owners and residents around El Gouna Downtown, the town’s central shopping and cafe strip.
Router and device troubleshooting for the villa households in the West Golf community around El Gouna’s golf course.
Remote help for the residents in South Golf, another golf-course-adjacent villa community.
Fixing WiFi and POS issues for the restaurant and bar owners working out of Abu Tig Marina, El Gouna’s main nightlife and dining hub.
Connectivity troubleshooting for the residential households on Sabina, one of El Gouna’s lagoon-side neighborhoods.
Built for the people working from anywhere
We support the premium retiree whose laptop needs cleaning up after another season of Red Sea salt air, the premium-resort manager juggling guest WiFi complaints, the kite-surf instructor running bookings off a laptop between lagoon sessions, and the restaurant entrepreneur in Abu Tig Marina whose POS system just froze mid-rush. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide