Jungle destination IT problems we fix remotely
Tropical Peten heat causes thermal throttling and software instability. We diagnose and fix software-side causes of heat-related crashes without hardware access.
Nowhere to ship a Mac for repairs in Peten. We fix all macOS software issues remotely including boot failures, iCloud, FileVault recovery, and performance issues.
Open networks across Flores island and Santa Elena carry significant risk. We remove infections and set up VPN protection for future use.
Jungle 4G can be inconsistent. We optimize your device's network settings and VPN configuration to get the best performance from available bandwidth.
Gmail and M365 accounts hacked after open WiFi exposure. We recover access and secure accounts within one session.
Archaeologists and NGO researchers near Tikal rely on laptops for critical data. We set up robust backup solutions and recover data from failing drives remotely.
macOS crashes, FileVault, iCloud, slow performance — all software-side fixed remotely via 4G.
Full infection removal. VPN setup for future protection on shared jungle networks.
Gmail, M365 recovery. 2FA setup. Account security hardening.
Emergency data recovery. Cloud backup setup for research and NGO data in remote locations.
Corporate VPN repair, protocol optimization for 4G connections, Zoom/Teams setup.
Boot failures, update errors, performance, virus removal for Windows laptops.
One sentence about your problem. Works from any device.
Stripe USD. Works on your phone if laptop is broken.
AnyDesk over Tigo or Claro 4G. Even 2 Mbps is enough.
95% resolved in one session. 50% refund if we cannot fix it.
Historic island town on Lake Peten Itza — hub of the region's expat and nomad community.
Mainland commercial zone with airport and best 4G signal in the area.
Residential municipality across the lake — Tigo 4G covered.
Archaeological site and surrounding lodges — 4G signal available at most lodges.
Lakeside eco-lodge community on Peten Itza— covered via 4G.
Southern Peten — Tigo 4G coverage available in town center.
Flores and the Peten jungle region of Guatemala hosts a uniquely remote international community: archaeologists and academic researchers working at Tikal and surrounding Maya sites, conservation NGO staff managing protected biosphere areas, eco-tourism operators running lodges in the jungle, and a growing population of digital nomads attracted by Flores island's magical quality of life despite its remoteness. All of these people depend absolutely on technology — and have absolutely no local IT support when something breaks. The nearest certified technician is in Guatemala City, a full day's journey away. We bridge that gap with 1-hour remote support that works over a 4G hotspot, backed by No Fix, No Fee on every session. Our English-speaking technicians understand what it means to be in a remote location with a critical deadline and we treat every Flores client with the urgency their situation deserves.
Flat price. No diagnostic fees. No hourly billing. No tax.
30-minute session — single issue
Flat price — everything included
Call us — a technician answers in 60 seconds.
$79.99 Quick / $149.99 Express · No Fix, No Fee · 24/7 worldwide