Real situations we solve every day across Japan
Fukuoka's startup-visa program requires My Number registration, and the portal frequently rejects scanned foreign residence documents or throws certificate errors on non-Japanese browsers. We fix the underlying certificate configuration so your registration goes through.
Microsoft 365 accounts often lock the moment a founder's laptop shifts between a Fukuoka IP and an overseas collaborator's network. We clear the conditional-access flag and restore access without resetting your two-factor authentication.
Japan's e-Tax national filing system requires a specific certificate and card-reader setup that regularly fails on foreign-purchased laptops or updated macOS and Windows versions. We walk you through the certificate install and reader pairing so your filing goes through.
Tenjin's high density of coworking cafes and shared offices means WiFi channel congestion is common during peak daytime hours. We remotely tune your router or hotspot settings to cut through interference from dozens of nearby networks.
Startup founders and Kyushu-tech workers are frequent targets of phishing in both Japanese and English impersonating banks, delivery services, and government agencies. We clean the compromise and lock down email filtering so it doesn't happen twice.
Corporate VPN connections from Fukuoka to overseas headquarters can be slow or unstable depending on the local routing path. We tune your VPN client's protocol and server selection for a steadier, faster connection.
Wherever you are — we’re already there remotely. Optimized for NTT Flets, SoftBank, au, Bbiq.
Remote support for the founders and freelancers working out of this dense coworking-cafe and shopping district.
Fixing WiFi and device issues for the businesses and travelers around Fukuoka's main train and shinkansen hub.
Same-day remote repair for the designers and creative-agency staff in this boutique shopping and nightlife district.
Connectivity troubleshooting for the residents and small offices in this quieter district between Tenjin and Daimyo.
Router and network setup for the businesses on this entertainment-district island between Fukuoka's two rivers.
WiFi and device support for the households and offices in this modern waterfront development area.
Remote IT support for the residents in this eastern Fukuoka neighborhood along the coast.
Built for the people working from anywhere
We specialize in supporting startup-visa founders, Kyushu-tech execs, Korean-Japanese crossover entrepreneurs, design freelancers, café-WFH developers based in Japan — and anyone running their work-life from a laptop that cannot afford downtime. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French. We fix My Number and e-Tax certificate errors before Startup Visa deadlines and tune Tenjin cafe WiFi so founders can actually get work done between meetings.
Fukuoka runs on Japan Standard Time (UTC+9) year-round with no seasonal clock change, which we factor into scheduling for founders working with North American or European teams. Power is 100V — notably lower than most of the world — on Type A outlets, so North American 120V chargers usually work fine but European 230V equipment needs a step-down converter. NTT Flets, SoftBank, au, and Bbiq all provide strong fiber coverage across Fukuoka, and mobile data is a reliable backup, but Tenjin's cafe-dense startup scene is where we most often end up tuning WiFi channels to cut through the crowd.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide