Real situations we solve every day across Morocco
Marrakech's spring chergui winds carry fine reddish dust that clogs laptop fans and vents, causing overheating and thermal shutdowns. We remotely diagnose whether a software fan-curve fix will hold you over or whether the machine needs a physical clean before the next dust season.
Traditional riads in the Medina have plaster-over-stone walls two to three feet thick, built to keep interiors cool, which also blocks WiFi between floors and courtyards. We reconfigure your router and add mesh nodes so signal reaches the rooftop terrace and every guest room.
Morocco's DGI e-filing portal for riad-restoration permits and rental income declarations often rejects foreign browsers or throws certificate errors. We fix the certificate store and browser settings so property owners and exporters can file without a trip to the tax office.
Switching between a European IP and a Marrakech IP in the same week routinely triggers Microsoft 365 and Google Workspace security locks. We clear the flag remotely and restore access without resetting your two-factor authentication.
Riad owners and export businesses get targeted with phishing in French, Arabic, and English impersonating banks, DHL, and Maroc Telecom. We clean the compromise and lock down email filtering so the same scam doesn't land twice.
French, German, and other EU banking apps frequently flag or block logins from a Moroccan IP address, assuming fraud. We walk you through the verified-device and travel-notice steps so your card and app keep working.
Wherever you are — we’re already there remotely. Optimized for Maroc Telecom (IAM), Orange Maroc, Inwi.
Support for the cafes, agencies, and modern offices in Marrakech's French-built new town, the city's main business and shopping district.
Remote fixes for riad owners and artisan workshop operators inside the walled old city's dense, narrow-alley souk district.
Same-day remote repair for the boutique hotel and luxury villa managers based in this upscale hotel district near the Menara gardens.
WiFi and device support for the villa owners and eco-resort hosts scattered across this palm-grove estate district outside the city.
Connectivity troubleshooting for the design studios and factory-outlet showrooms in this industrial-turned-creative district north of town.
Router and network setup for the newer villa developments and long-stay expat households in this western residential suburb.
Remote IT support for the modern apartment blocks and gardens district south of the Medina, popular with local professionals and long-term renters.
Built for the people working from anywhere
We specialize in supporting riad-restoration entrepreneurs, French/EU retirees, leather/textile exporters, eco-resort hosts, photography studios based in Morocco — and anyone running their work-life from a laptop that cannot afford downtime. Same Canadian standards as our parent IT Cares Canada, fully remote delivery, English & French. We keep Medina riad WiFi working through three-foot stone walls and clear the M365 lockouts that hit exporters the moment they cross from a European to a Moroccan IP.
Morocco runs on GMT+1 year-round with no seasonal clock change, so booking a session from Paris, London, or New York is a simple, fixed offset. Power is 230V on European Type C/E outlets, and North American laptop chargers without auto-switching circuitry are a common cause of the fried-charger calls we get in the first weeks after a move. Maroc Telecom (IAM), Orange Maroc, and Inwi all run fiber into Gueliz and Hivernage, but Medina riads often rely on a single line shared across a thick-walled building, which is why mesh setup is one of our most requested fixes here.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Answers most clients ask before booking
From $79.99 USD · No Fix, No Fee · 24/7 worldwide