Real situations we solve every day across Mexico
Infinitum and Totalplay routers ship with weak default settings. We tune NAT, DNS, and mesh handoff remotely.
Mexico's SAT e.firma and browser certificates trip up expats filing remotely. We configure access without a trip to the SAT office.
A CFE power blip drops your Telmex or Izzi router and NAS out of sync. We restore connectivity the moment power's back.
Outside CDMX, Guadalajara, and Monterrey there's no Genius Bar. We do full macOS diagnostics and FileVault recovery remotely.
US and Canadian banking/investment apps flag a Mexico IP as suspicious. We config compliant access without tripping fraud locks.
Daily M365 logins from a Mexico IP get flagged as risky sign-ins. We register trusted devices and enforce persistent trust.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely. Optimized for Telmex Infinitum, Totalplay, Izzi, Megacable.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting US/Canada remote workers, Airbnb hosts, retirees, and small-business owners based in Mexico — and anyone running their work-life from a laptop that cannot afford downtime.
It happens to almost everyone who relocates to Mexico eventually: the power blinks during a CFE brownout, your Telmex Infinitum router reboots into a factory-default state, and suddenly your VPN, your point-of-sale system, and your client's 2pm video call are all offline at once. In Mexico City, Guadalajara, and the Riviera Maya, that ten-second outage is rarely the real problem — it's everything downstream of it that breaks.
Mexico's broadband market has genuinely improved: Telmex still leads with the widest fiber footprint, Totalplay delivers some of the fastest residential speeds in Latin America, and Izzi and Megacable are racing to convert coaxial neighborhoods to full fiber. But infrastructure quality does not fix a browser that refuses to load the SAT tax portal because of an expired e.firma certificate, or a US banking app that locks your card the moment it detects a Mexico City IP address.
For remote workers and Airbnb hosts running a business from Tulum, Mérida, or Oaxaca, the stakes are higher than a personal inconvenience: a MacBook that won't boot means guest messages go unanswered and payroll doesn't run. And with the nearest official Apple Store limited to a handful of major cities, "just bring it in" isn't a real option for most of the country.
That's the gap RemoteFix 24/7 fills. A senior, English-speaking technician connects over encrypted AnyDesk within the hour, regardless of which Mexican state you're in, and works the problem live — router, certificate, banking app, or dead MacBook — until it's resolved or the session is free.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide