Real situations we solve every day across Myanmar
Extended outages interrupt saves and backups. We recover damaged files and rebuild corrupted Office/PDF documents.
When electricity is only available part of the day, timing matters. We schedule flexible sessions around your connectivity windows.
Imported laptops often have no nearby authorized repair option. We do full remote hardware diagnostics instead.
Devices set up through informal channels often carry hidden malware. We run deep scans and clean it out safely.
Long offline stretches can trigger account lockouts. We help recover access once you’re back online.
Drive failures are costlier here without easy replacement parts. We attempt recovery before you resort to buying new hardware.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
Myanmar runs on its own time zone offset — Myanmar Time, UTC+6:30 — one of only a handful of countries worldwide using a half-hour offset, which is a small but real scheduling detail our technician rotation accounts for automatically.
We won’t pretend connectivity here is the same as it is in neighboring countries. MPT remains the largest fixed-broadband provider at roughly 38% market share, with Myanmar Net’s fiber-to-the-wireless network expanding coverage in Yangon and Mandalay, and Ooredoo and Mytel carrying mobile data. Power outages are a genuine, ongoing challenge — beyond routine load-shedding, infrastructure damage from events like the 2025 Sagaing-region earthquake has caused extended multi-hour outages in affected areas. Myanmar Net’s battery-backed router units, built to bridge a few hours of downtime, are a popular local workaround, and it’s the kind of practical hardware planning our technicians can talk you through.
What this means for remote IT support: we schedule around your connectivity window rather than demanding a fixed appointment slot, and our technicians are patient about reconnecting a dropped session rather than treating it as a failed booking. Where a device fault is the problem — corrupted files after a mid-save power cut, a failing hard drive with no easy local replacement, or malware from an informal software source — that’s exactly the kind of fix that doesn’t depend on connection speed once we’re in session, just on getting online at all.
For NGO and humanitarian staff in particular, reliable email and file access can be mission-critical rather than just convenient. We prioritize getting core communication tools — email, calendar, document access — back online first, then move to secondary issues, whenever a session’s connectivity window is limited.
Same flat price as everywhere else we serve: $79.99 quick diagnostic, $149.99 full emergency session — in USD, no local tax.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely. Optimized for MPT, Myanmar Net, Ooredoo, Mytel.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We support expats, NGO and humanitarian staff, small business owners, and long-term residents based in Myanmar — working with the connectivity you actually have, not the connectivity we wish you had.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide