Real situations we solve every day across Nicaragua
San Juan del Sur sees short outages most nights, often just minutes but enough to drop routers. We reconfigure for faster auto-recovery.
Claro/Tigo fiber runs 200–500 Mbps in town centers but drops off fast outside them. We help tune for the most stable connection available.
Switching between Claro and Tigo mid-session breaks VPN tunnels. We rebuild the connection over a more resilient protocol.
MacBook won't boot in San Juan del Sur or Granada. We do full remote macOS diagnostic and FileVault recovery.
US/Canadian bank apps flag a Nicaraguan IP and lock 2FA. We help re-verify safely without lockout.
Daily standups and client calls need a stable line. We set up dual-ISP failover so a dropped connection doesn't mean a dropped meeting.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting San Juan del Sur's surf-and-remote-work community, Granada and León's expat and retiree residents, and property investors managing homes remotely — anyone whose work can't stop for the next brief outage.
Nicaragua's expat and remote-work scene centers on San Juan del Sur, which has the country's strongest expat community — and also its highest rents, especially near the beach. A growing number of digital nomads and long-term expats are spreading into Granada and San Jose Del Sur as alternatives, drawn by colonial architecture and a lower cost of living, while León remains popular with a smaller academic and expat crowd.
Internet quality has genuinely improved in the popular towns. Claro and Tigo dominate the market, and in San Juan del Sur specifically both offer fiber at 200–500 Mbps across most of town for roughly $40–80/month — reliable enough for video calls all day. National averages run lower, 10–50 Mbps depending on provider and location. The real weak point is the grid: San Juan del Sur experiences constant brief power outages, usually at night and lasting only minutes, but frequent enough that anyone working remotely needs a backup plan — a UPS at minimum, and a mobile hotspot for longer cuts.
Nicaragua runs on Central Standard Time (UTC-6) year-round with no daylight saving — two hours behind US Eastern in winter, matching most of Central America. That makes scheduling a remote session from North America simple and predictable. Most expats and remote workers use US and Canadian-market devices, and since Apple-authorized service is effectively limited to Managua, remote MacBook diagnostics are consistently one of our top requests from San Juan del Sur and Granada.
Standard fiber pricing in the popular towns runs about $19–$25/month for 100 Mbps, which is genuinely affordable and part of why the expat community keeps growing — but it also means people under-invest in backup power, since the connection itself rarely feels like the weak link. The actual failure pattern is almost always the same: a brief nighttime outage trips the router, the ONT or modem doesn't renegotiate cleanly with Claro or Tigo on its own, and by morning the WiFi is 'on' but nothing actually routes to the internet. That's a fast remote fix once we're on the line with you, and it's usually resolved well within a 30-minute Quick Support session.
None of this requires a technician to physically reach you in Nicaragua — every RemoteFix 24/7 session runs over encrypted AnyDesk, the same remote-access standard used by enterprise IT teams worldwide, so a senior technician can see your screen, fix the problem, and hand control straight back to you without installing anything permanent. That's the whole point of a flat-fee, worldwide remote model: whether you're troubleshooting a router in San Juan del Sur or a locked account from Granada, the price, the response time, and the No Fix, No Fee guarantee don't change based on how remote you are — only how fast you can get online long enough to start the session.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide