Real situations we solve every week across the Riviera Maya
Mexico's SAT tax system often rejects browser certificates. We configure the correct root CA, install the SAT extension, and get you filing again.
Telmex throttles certain VPN protocols. We switch you to obfuscated WireGuard or SSTP tunneling to bypass the restriction and restore stable throughput.
Riviera Maya humidity corrodes connectors. We do remote diagnostics, identify which failures are software-side, and guide hardware fallback options.
M365 Conditional Access triggers a lockout when you log in from a Mexican IP for the first time. We restore access and whitelist your location.
ISP drops during Zoom or client presentations. We optimize QoS settings, DNS, and set up a Telcel LTE failover so calls never drop again.
Sand particles jam fans and trigger thermal shutdown. We run remote diagnostics, clear throttling via SMC reset, and advise on safe cleaning steps.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup — common after using shared Quinta Avenida cafe WiFi networks.
Geo-locked accounts, mailbox migration, M365 Conditional Access fix, 2FA recovery, Outlook profile repair.
Router config, DNS optimization for Telmex/Megacable, mesh setup, VPN routing, printer pairing.
macOS troubleshooting, SMC/PRAM reset, FileVault recovery, humidity-related boot issues, Time Machine.
BSOD, Windows Update failures, driver conflicts, BitLocker recovery, performance tuning.
Corporate VPN config on Telmex, RDP setup, Zoom/Teams optimization, Citrix workspace issues.
From "my laptop just crashed" to "fixed" in under an hour
Choose Quick ($79.99) or Express ($149.99). Fill one short form — no long diagnostic questionnaire.
Pay via Stripe in USD. Visa, Mastercard, Apple Pay accepted. Instant confirmation by email.
A senior English-speaking technician contacts you and opens an encrypted AnyDesk remote session.
95% of issues resolve in one session. You receive a written summary and next-step recommendations.
Wherever you are connected, we are already there remotely. Works on Telmex, Megacable, Izzi, Telcel LTE.
The main strip — full remote support for nomads working from cafes and co-working spaces.
Premium residential gated community — expats and retirees with home office setups.
Local residential areas popular with long-term nomads and Latin American remote workers.
Nearby nomad hotspot — same service, same price, same 1-hour response window.
Quiet expat enclave north of Playa — fully covered remotely.
Remote coastal communities south of Playa — mobile hotspot sessions supported.
Built for the people working remotely from the Riviera Maya
Playa del Carmen attracts a remarkably international crowd of working professionals. Our typical clients here include Canadian and US expat entrepreneurs running Shopify or SaaS products, travel content creators producing videos and blogs from beachside studios, remote-first corporate employees working for North American companies, and retirees managing investment portfolios and Canadian banking from their Playacar condos. Every one of these users shares the same vulnerability: a single laptop failure can halt their entire livelihood. That's exactly the gap RemoteFix 24/7 fills — certified English-speaking technicians, available around the clock, with flat pricing and a No Fix, No Fee guarantee.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout · USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout · USD · Worldwide
Verified by digital nomads and expats worldwide
Answers to the most common questions from Riviera Maya clients
Call or WhatsApp us — a technician will tell you in 60 seconds whether we can help remotely.
RemoteFix 24/7 is everywhere your laptop is
Nomad coast — same service, same price.
Tourism and Shopify hub, Riviera Maya.
LATAM's top digital nomad city.
Europe's favourite nomad capital.
$79.99 or $149.99 flat · No Fix, No Fee · 24/7 worldwide