Real situations we solve every week for Pacific coast clients
PV's ocean spray environment accelerates port oxidation. We identify software-resolvable faults remotely and guide workarounds while you arrange hardware service.
Colonial neighbourhoods experience voltage dips that corrupt OS files and trigger boot errors. We fix all software-level damage remotely after power is restored.
Many PV condo networks block VPN ports. We reconfigure to WireGuard over port 443 or SSTP so your corporate VPN works from any network.
International accounts flag logins from Puerto Vallarta as suspicious. We restore access and configure trusted-device exceptions for your accounts.
Slow Telmex upload speeds cause Time Machine to stall or corrupt. We fix backup scheduling, exclusions, and network volume settings remotely.
Large expat condo networks are high-value targets. We clean infected machines, harden browser security, and configure DNS-level threat filtering.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup — important on shared condo and co-working networks.
Geo-locked accounts, Outlook repair, M365 Conditional Access fix, 2FA recovery for US and Canadian accounts.
Router config, DNS optimisation for Telmex/Megacable, mesh setup, VPN routing, printer pairing.
macOS troubleshooting, SMC/PRAM reset, FileVault recovery, boot issues from humidity, Time Machine.
BSOD, Windows Update failures, driver conflicts, BitLocker recovery, performance tuning in humid climate.
Corporate VPN config on Telmex, RDP setup, Zoom/Teams optimisation, Citrix workspace issues.
From "my laptop just crashed" to "fixed" in under an hour
Choose Quick ($79.99) or Express ($149.99). One short form.
Pay via Stripe in USD. Instant email confirmation.
Senior English-speaking tech opens an encrypted AnyDesk session.
95% resolved in one session. Written summary after.
Wherever you're connected, we're there remotely.
Core expat neighbourhood — full remote support on any ISP.
Premium marina zone with reliable Megacable infrastructure.
Modern northern suburb popular with expat families.
Hillside premium enclave south of Old Town.
Nayarit Riviera north of PV — same service, same price.
Premium resort peninsula — mobile LTE sessions supported.
Built for the people working remotely from Mexico's Pacific coast
Puerto Vallarta draws one of Mexico's most established North American expat communities. Our typical clients include US and Canadian retirees managing investment accounts and healthcare records from condo offices, Airbnb and vacation rental hosts running multi-property businesses on laptops, travel agents and tour operators who cannot afford a booking system outage, and creative professionals — photographers, videographers, graphic designers — producing work for international clients. RemoteFix 24/7 provides the instant solution — flat fee, no tax, No Fix, No Fee, 24/7.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe • USD • Worldwide
Verified by expats and nomads worldwide
Answers from our team to the most common PV client questions
Call us — a technician will confirm in 60 seconds whether we can help remotely.
RemoteFix 24/7 is everywhere your laptop is
$79.99 or $149.99 flat · No Fix, No Fee · 24/7 worldwide