Tunisia's telecom market is split between three real operators — Ooredoo (the largest, with the strongest coverage along the entire coast from Tunis through Hammamet and Sousse to Djerba), Orange Tunisie, and Tunisie Telecom — and 5G only went live nationwide in February 2025, concentrated so far in Tunis and the major cities. That's genuinely good infrastructure for a country of its size, but it means connection quality can vary noticeably once you're outside the main coastal towns, and remote workers and retirees relying on a single ISP for video calls or banking need a technician who understands the local network landscape, not a generic script.
The other real pain point for the expat and retiree community here is device support. Tunisia does not have the density of authorized Apple or Microsoft repair centers you'd find in Western Europe, so a MacBook logic-board scare or a Windows update that won't complete can mean days of downtime waiting for a shop appointment in Tunis. And because most retirees and remote workers here are managing finances or client invoicing from abroad, a broken laptop is rarely just an inconvenience — it's a missed mortgage payment or a missed deadline.
We solve both problems the same way: an encrypted AnyDesk session over whichever of the three networks you're on, with a senior English-speaking technician who can fix the software issue outright or walk you through exactly what hardware step to take next — without you needing to track down a shop or wait for an appointment.
Because pricing is a flat $79.99 for a 30-minute quick fix or $149.99 for a full 60-minute session, there's no surprise bill and no hourly clock running while a technician figures out what's wrong. You book, you get a call within the hour, and the session runs until the issue is actually resolved — whether you're in a Hammamet villa on Ooredoo fiber or a Tunis apartment on Orange mobile data.
Real situations we solve every day across Tunisia
Moving to a local Ooredoo or Orange number often breaks SMS-based two-factor login on foreign banking apps. We help restore secure access.
Coastal apartment WiFi often needs DNS and port-forward changes for smooth video calls. We tune the connection remotely.
Full macOS diagnostics and FileVault recovery — no authorized repair center required.
BSOD, failed updates, and driver conflicts fixed without a factory reset.
Public and shared networks in rental apartments raise real exposure. We scan, clean, and harden your device.
Logins from a Tunisian IP can trigger security holds on business email. We register your device and restore trusted access.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup, security hardening.
Locked accounts, mailbox migration, M365 geo-flag fixes, 2FA recovery.
Router config, DNS tuning, mesh setup, printer pairing, ISP issues.
macOS troubleshooting, boot diagnosis, FileVault recovery, Time Machine.
BSOD, update failures, drivers, BitLocker recovery, performance.
Corporate VPN config, RDP, Zoom/Teams, dual-monitor, Citrix.
From "my computer just crashed" to "fixed" in under an hour
Click Book Now. Tell us what's happening in one sentence — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Instant confirmation.
A senior technician phones you within 60 minutes and starts the encrypted remote session.
Most issues resolve in a single 60-minute session. Written summary delivered after.
Wherever you are — we're already there remotely. Optimized for Ooredoo Tunisie, Orange Tunisie, Tunisie Telecom.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Full remote IT support — every device, every issue.
Built for the people working from anywhere
We specialize in supporting retirees managing finances from the Hammamet and Sousse coast, remote workers based in Tunis, and small business owners handling invoicing across borders — and anyone running their work-life from a laptop that cannot afford downtime. Whatever brought you to Tunisia, the same rule applies: a broken device or a locked account shouldn't cost you days of work waiting for a local appointment, so we built a service that gets a senior technician on your screen the same hour you book.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Answers to the questions most clients ask before booking
Call or message us and a technician will tell you in 60 seconds whether we can help.
$149.99 flat · No Fix, No Fee · 24/7 worldwide