A senior technician on your screen within the hour — you watch every step as it happens, on your own display. One flat price, quoted before we connect, and No Fix No Fee: if we can't solve it, you don't pay.
If your problem lives in software, a setting, or an account, we can almost always fix it live — no shop, no waiting.
Programs that won't open, crash on launch, freeze, or throw errors. We diagnose the conflict and get your apps running again while you watch.
Sluggish machines, endless spinning wheels, blue screens, and random reboots. We clear the bottlenecks and restore normal speed.
Windows or macOS updates stuck, rolling back, or throwing error codes. We unstick the update and finish it cleanly.
Locked out of email, Microsoft 365, or your accounts? We fix setup, sync, sign-in and recovery issues so you're back in fast.
Pop-ups, browser hijackers, ransomware and scary security warnings. We clean the infection and lock things down. Malware removal →
Drop-outs, slow speeds, printers that won't connect, and VPN setup for remote work. We tune your connection end to end. Network help →
Same fix. None of the wait, the travel, or the meter.
Old way: wait days for an appointment or a callback.
RemoteFix: a technician connects within the hour, day or night.
Old way: a stranger travels to your home or office and you hand over your machine.
RemoteFix: nobody enters your space — you watch every step on your own screen and end it anytime.
Old way: an hourly meter and a bill you can't predict.
RemoteFix: one flat price quoted before we start — and No Fix No Fee.
From booking to fixed, in four simple steps.
Tell us the problem and pick a time on the booking page. Same-day slots are almost always open.
We send a one-time, encrypted screen-share link. You click, approve, and the session starts — nothing to install ahead of time.
Everything happens on your own screen. You see every move, ask questions as we go, and can revoke access at any second.
Flat $149.99 USD ($79.99 Quick fix). No Fix No Fee — a software problem we can't solve costs you nothing.
No hourly meter. No surprise add-ons. The price is confirmed before we connect.
$79.99 Quick fix for small, single-task jobs
Price confirmed before we connect. Pay nothing if we can't fix it.
Fast, watch-it-live support for people and small businesses anywhere in the world.
Not sure if we cover you? See all 130+ cities or contact us — we support customers worldwide.
Everything you need to know before you book.
A senior technician on your screen within the hour — flat $149.99, No Fix No Fee.