Real situations we solve every week for clients in United States
Manhattan and Brooklyn's pre-war buildings have thick plaster-and-lath walls that gut WiFi range. We optimize router placement, channel width, and mesh extender configuration to get a usable signal into every room.
Older buildings often restrict which ISPs can run new lines, causing weeks-long installation delays. While you wait, we configure a stable mobile hotspot failover so remote work doesn't stall.
Finance and legal firms in FiDi and Midtown enforce strict compliance VPNs with hardware-token 2FA. A single misconfiguration locks you out before market open. We resolve it fast, with documentation your compliance team can file.
NYC's grid strains hard during July and August heat waves, causing brownouts that corrupt drives and fry USB docks and monitors. We diagnose the software-side damage remotely and guide safe recovery.
Returning from a trip and logging in from a new IP triggers an instant lockout under strict corporate policy. We restore access and configure trusted-device settings to prevent it recurring.
You can't leave your desk for a two-hour round trip to an Apple Store during market hours or a live shoot. We fix the software-side issue in a single remote session while you stay at your desk.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup. Critical when using public co-working or cafe WiFi in New York City.
Geo-locked accounts, Outlook profile repair, M365 Conditional Access fix, 2FA recovery, mailbox migration.
Router config, DNS tuning for local ISPs, VPN routing, mesh network setup, printer pairing on local networks.
macOS troubleshooting, SMC/NVRAM reset, FileVault recovery, boot issues, Time Machine and iCloud sync.
BSOD, Windows Update failures, driver conflicts, BitLocker recovery, startup repair, performance tuning.
Corporate VPN configuration, RDP setup, Zoom/Teams optimization, Citrix workspace, split tunneling.
From "my laptop just crashed" to "fixed" in under an hour
Choose Quick ($79.99) or Express ($149.99). One short form — no lengthy diagnostic questionnaire.
Pay via Stripe in USD. Visa, Mastercard, Apple Pay accepted. Instant email confirmation.
A senior English-speaking technician contacts you and opens an encrypted AnyDesk remote session.
95% of issues resolve in one session. You receive a written summary and follow-up recommendations.
Wherever you are connected in United States, we are already there remotely.
Corporate HQ core — finance, media, and law firm remote and hybrid employees.
Creative and tech freelancer hub — full remote support over any residential ISP.
Diverse, dense remote-worker neighbourhood popular with media and startup employees.
Startup and creative-studio corridor with a dense concentration of freelancers.
Wall Street core — finance professionals under strict compliance IT policy.
Family-dense residential neighbourhood with a large remote and hybrid workforce.
Built for the people working remotely in United States
New York's remote economy runs on speed and zero downtime. We regularly support Wall Street analysts and traders who cannot afford a locked terminal before market open, media and publishing freelancers filing on deadline from Brooklyn apartments, Silicon Alley tech workers juggling VPN and compliance headaches, actors and creatives managing self-tape auditions and portfolio sites, and graduate students at NYU and Columbia running dissertation work off a single laptop. RemoteFix 24/7 is the fix for all of them — flat-fee, English-speaking, No Fix No Fee support, available before you'd even get a subway to the nearest Apple Store.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Verified by digital nomads and expats worldwide
Answers to the most common questions from clients in United States
Call or message us — a technician will confirm in 60 seconds whether we can help remotely.
RemoteFix 24/7 is everywhere your laptop is
Canada's finance and tech capital, 1h flight north.
US East Coast finance and nomad hub.
US tech hub, similar startup density.
US entertainment and tech capital, West Coast.
$79.99 or $149.99 flat · No Fix, No Fee · 24/7 worldwide