Real situations we solve every week for clients in Puerto Rico
Puerto Rico's grid remains fragile since Hurricane Maria, and LUMA's rolling outages and voltage spikes still fry chargers and corrupt boot drives. We diagnose the damage remotely once you're back on battery or a neighbor's outlet and guide safe data recovery.
Coinbase, Kraken, and Binance flag accounts the moment your login IP jumps from a mainland state to Puerto Rico. We walk you through secure identity re-verification on your own device — we never ask for seed phrases or private keys.
Viejo San Juan's 300-year-old coral-stone construction blocks standard WiFi cold. We remotely configure mesh extenders or powerline units so signal actually reaches your back bedroom or courtyard office.
Mainland US employers' firewalls often auto-block Puerto Rico's IP blocks as 'high-risk international.' We reconfigure your VPN client and coordinate whitelisting steps so your remote job access stays uninterrupted.
Chase, BofA, and Schwab 2FA texts frequently fail to reach Puerto Rico carriers or reject the island area code outright. We migrate you to an authenticator-app-based login remotely, no branch visit required.
Condado and Isla Verde's ocean-facing units bathe electronics in salt humidity year-round, corroding charging ports and fan bearings. We diagnose remotely and guide safe cleaning or arrange certified hardware replacement.
One flat price. Everything below. No add-ons, no surprises.
Deep scan, ransomware containment, browser hijack cleanup. Critical when using public co-working or cafe WiFi in San Juan.
Geo-locked accounts, Outlook profile repair, M365 Conditional Access fix, 2FA recovery, mailbox migration.
Router config, DNS tuning for local ISPs, VPN routing, mesh network setup, printer pairing on local networks.
macOS troubleshooting, SMC/NVRAM reset, FileVault recovery, boot issues, Time Machine and iCloud sync.
BSOD, Windows Update failures, driver conflicts, BitLocker recovery, startup repair, performance tuning.
Corporate VPN configuration, RDP setup, Zoom/Teams optimization, Citrix workspace, split tunneling.
From "my laptop just crashed" to "fixed" in under an hour
Choose Quick ($79.99) or Express ($149.99). One short form — no lengthy diagnostic questionnaire.
Pay via Stripe in USD. Visa, Mastercard, Apple Pay accepted. Instant email confirmation.
A senior English-speaking technician contacts you and opens an encrypted AnyDesk remote session.
95% of issues resolve in one session. You receive a written summary and follow-up recommendations.
Wherever you are connected in Puerto Rico, we are already there remotely.
Beachfront condo and hotel corridor — full remote support for Act 60 relocators and business travelers.
Historic colonial district — WiFi dead-zone fixes for stone-walled rentals and boutique offices.
Resort and short-term rental strip near the airport — remote support for nomads and layover travelers.
Business and financial district — VPN and mainland banking fixes for remote professionals.
Ritz-Carlton Reserve and Act 60 enclave — priority remote support, no drive into San Juan needed.
Gated resort and marina community — remote fixes for villa owners and yacht guests far from any repair shop.
Built for the people working remotely in Puerto Rico
San Juan's remote workforce has been reshaped by Act 60's tax-incentive migration. Alongside longtime hospitality and shipping workers, the island now hosts a fast-growing wave of crypto and equities investors managing exchange accounts and trading terminals from Condado high-rises, remote finance and legal professionals still drawing mainland US paychecks who depend on corporate VPNs that weren't built for a Caribbean IP, retirees and lifestyle expats settling into Dorado and Palmas del Mar, and yacht owners and charter guests docking at Puerto Rico's marinas who need a laptop or onboard system fixed before the next leg to the BVIs. RemoteFix 24/7 keeps all of them working, day or night, without a single trip to a mainland Genius Bar.
Pick your session length. Flat price. No diagnostic fees. No hourly billing. No local sales tax.
30-minute session — single issue
Fast, single-issue resolution.
Secure Stripe checkout • USD
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • Worldwide
Verified by digital nomads and expats worldwide
Answers to the most common questions from clients in Puerto Rico
Call or message us — a technician will confirm in 60 seconds whether we can help remotely.
RemoteFix 24/7 is everywhere your laptop is
Dutch Caribbean island outside the hurricane belt, same flat-rate remote coverage.
Nearby ABC-island expat and offshore-finance hub with matching remote IT support.
Fellow offshore-finance island with the same VPN and banking-lockout expertise.
The mainland gateway most Puerto Rico Act 60 flights and bank accounts route through.
$79.99 or $149.99 flat · No Fix, No Fee · 24/7 worldwide