How Much Does Remote Computer Repair Cost?

The short answer: one flat price

If you searched how much does computer repair cost, you probably found a mess of vague ranges and "it depends" answers. Here is a straight one.

RemoteFix 24/7 charges a flat $149.99 USD per fix. Simple, single-issue problems qualify for our $79.99 Quick fix. That price covers the whole job — looking at the problem, fixing it, and a short summary of what we did. There is no separate diagnostic fee, no per-hour clock, and no upsell halfway through.

And if we genuinely can't resolve your issue, you don't pay. Our No Fix No Fee guarantee means the risk sits with us, not you. You only pay for a result.

One important honesty note up front: we handle software problems — slow PCs, malware, login lockouts, email and Wi-Fi issues, crashes, driver and update failures, data access problems. We do not do physical hardware repairs (cracked screens, swollen batteries, dead power supplies) because those can't be done over a remote connection. If your issue is software, we can almost certainly help today.

The four ways computer repair gets priced

Before you compare quotes, it helps to understand how a repair shop bills you. Most fall into one of four models, and each one changes how much risk you carry.

Hourly. You pay per hour (or part-hour). It sounds fair until the problem turns out to be stubborn — then the meter runs, the bill balloons, and there's a quiet incentive not to be fast. You also rarely know the final number until it's done.

Per-incident flat fee. You pay a set price for the whole problem, start to finish, no matter how long it takes. The shop absorbs the risk of a hard fix. This is the model RemoteFix 24/7 uses, and it's the most predictable for you.

Monthly subscription or membership. You pay a recurring fee for "support whenever you need it." Great if you have constant issues — but most people pay month after month even when nothing breaks. For a one-off problem, it's usually poor value.

In-shop with a diagnostic fee. Traditional walk-in shops often charge a separate fee just to look at the machine, then quote the repair on top. You also lose your computer for days and may pay travel or rush charges.

Pricing models compared at a glance

Here's how the four models stack up on what actually matters — predictability and risk.

Model	How you're billed	Typical risk to you	Who it suits
Per-incident flat (RemoteFix)	One set price per fix	Lowest — price known up front, No Fix No Fee	Anyone with a specific problem to solve
Hourly	Per hour worked	High — cost balloons on hard problems	Open-ended or unclear scope work
Monthly subscription	Recurring fee	Medium — you pay even when nothing breaks	Heavy, frequent ongoing support needs
In-shop + diagnostic	Diagnostic fee, then repair quote	Medium-high — fees stack, days without your PC	Hardware faults that need physical work

For a single software issue you want gone today, a flat per-fix price is almost always the cheapest and the least stressful route. See how a remote session works if you've never had one.

What the flat fee actually includes

The price you see is the price you pay. Your flat fee covers the entire job:

• Diagnosis — we connect securely and find the real cause, not just the symptom. No separate "look at it" fee.
• The fix — we resolve the issue while you watch, however long it reasonably takes within the session.
• A plain-English summary — what was wrong, what we did, and simple prevention tips so it's less likely to come back.
• The No Fix No Fee guarantee — if we can't solve it, the charge comes off. Full details are on our guarantee page.

Common jobs at this price include malware and virus removal, slow-computer cleanups, Windows support and error fixes, email and account login problems, Wi-Fi and connectivity issues, and software data-access and recovery work. Wondering whether letting someone connect is safe? Here's how we keep it secure.

When it's $79.99 vs $149.99

We keep two prices so you're never overpaying for a small job.

The $79.99 Quick fix is for a single, clearly-defined, simple issue — for example a printer that won't connect, one program that won't open, a single setting that needs correcting, or a quick configuration change. One problem, one straightforward fix.

The $149.99 standard fix covers everything else: deeper or multi-layered problems, malware cleanups, persistent crashes, performance overhauls, or anything that needs real diagnosis and several steps to put right. It's also the price when an issue turns out to be bigger than it first looked — but the number is still fixed, so it can't creep upward mid-session.

Not sure which bucket you're in? Just book a fix and tell us what's happening. We'll confirm the price before any work starts, so you always agree to the cost first.

Why we can price this transparently

Flat, upfront pricing isn't a marketing gimmick for us — it's possible because the work is remote. When we connect to your machine, we see the real problem live on your screen. There's no guessing at a counter, no "we'll know more once we open it up," no shipping delays. That clarity lets us commit to one honest price.

It also keeps our incentives aligned with yours. On an hourly model, a slow fix earns more. On our flat model, solving your problem quickly and well is simply how we work — and No Fix No Fee means we only get paid when you get a result.

RemoteFix 24/7 is run by founder Samad Mokrini under IT Cares, serving customers since 2014, now across 130+ cities worldwide. Same-day, secure, and one clear price every time.

Ready to know exactly what your fix costs? Book your remote repair now — $149.99 flat, $79.99 Quick, and nothing at all if we can't solve it.